Coversure is thrilled to announce that a number of our offices have won the prestigious Feefo Trusted Service Award. These annual awards are a significant achievement for businesses that consistently exceed customer expectations and deliver outstanding service.
The Feefo Trusted Service Awards are determined by the feedback and ratings provided by real customers, showing a true reflection of the hard work and dedication of our staff. To achieve an award, businesses must meet specific criteria, including gathering a minimum number of reviews and maintaining a high service rating.
We are proud to say that 24 Coversure offices have received awards in the Gold Trusted Service and Platinum Trusted Service categories, five more than last year where we achieved 19 Gold Trusted Service Awards.
Gold Trusted Service: Earned by offices with 50 reviews and a service rating above 4.5.
- Ampthill
- Colne
- Cramlington
- Crawley
- Falkirk
- Grantham
- Halifax
- Hull
- Ilfracombe
- Islington
- Macclesfield
- Middlesbrough
- Outwell
- Palmers Green
- Rugby
- Southampton
- St Neots
- Sudbury
- York
Platinum Trusted Service: Awarded to offices that have earned the Gold Trusted Service Award for three consecutive years.
- Bromsgrove
- Cardiff
- Godalming
- London East
- Poole
We are incredibly proud of all our offices and would like to extend a congratulations to our winners for their hard work and dedication to delivering exceptional customer service day in and day out. We would also like to thank our customers for their trust and valuable feedback.
Jordan Maskell, Network Director, commented: “Huge congratulations to all our offices that have earned the Gold Trusted Service Award from Feefo. Especially Bromsgrove, Cardiff, Godalming, London East and Poole, who won the Platinum Trusted Service Award for achieving the gold accolade three years running. Ensuring our customers’ satisfaction is always our top priority, and as these awards are based on genuine customer feedback, it affirms that we are delivering exceptional service across the network. I know how much hard work and dedication our teams put in, consistently listening to and meeting our customers’ needs, and often exceeding them. As we move into 2025, we will continue to advance and collaborate with our franchisees to support them in providing superior service. Well done to everyone involved!”
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