IT Solutions
IT support, cyber security, connectivity and hardware solutions for insurance brokers.
Stay connected and protected
By opting into Jensten Network’s IT proposition, network members gain access to a comprehensive suite of tools and services designed to enhance security, productivity and operational efficiency.
Enterprise‑grade cyber protection.
Fully connected offices and seamless collaboration tools.
Hardware provided and refreshed regularly.
Vista management information hub.
Centralised IT support for minimal downtime.
Coversure Academy for CPD and technical learning.
Grow an Existing Brokerage
Learn more about how we support Jensten Broker Network members.
Our IT proposition
Protect your business from evolving threats with industry-leading security measures, including:
- Multi-factor authentication (MFA) for an extra layer of protection
- Real-time antivirus and malware protection
- Mimecast email security for safe, filtered communication
- Regular vulnerability assessments
- SIEM cyber-attack monitoring for rapid threat detection
- Firewall protection to prevent unauthorised access
This creates a powerful cybersecurity environment supporting both appointed representatives and directly authorised insurance brokerages within our network.
Staying connected is essential for client service, operational efficiency and growing your insurance brokerage.
Our IT package includes:
- A dedicated phone line for each office
- Microsoft Office suite and Outlook inbox
- SharePoint for secure cloud-based data hosting
- Mitel telephony system for smooth communication
- All users configured on the Jensten domain
A suite of management information to help you run your business better:
- Data-driven insights
- Performance dashboards
- Key operational metrics
- Tools to support optimisation and growth
Access high-quality hardware and equipment, ensuring your team is always equipped for success:
- All hardware provided for each user
- Pre-configured devices ready to go from day one
- Laptop refresh every three years
- Network switches upgraded every ten years
Benefit from dedicated IT support with a responsive team of professionals, ensuring minimal downtime and swift resolution of issues. This includes support from Jensten service provider, full on-site IT audit and clear service level agreements.
Coversure Academy: Our exclusive online learning platform
Coversure members can enhance their team’s skills and drive Continuous Professional Development (CPD) with Coversure Academy:
- 200+ e-learning courses covering all aspects of broking.
- 150+ live learning sessions each year.
- Gamification experience where you can earn badges, see your rank on the leaderboard and track your progress.
- Central induction pathways creating streamlined onboarding for new team members.
- Easier CPD tracking.
- User-friendly, intuitive and accessible modules.
The team at London East have been getting stuck into the all new Coversure Academy, and the feedback so far has been fantastic. It’s a real improvement from the previous platform, offering a more engaging and accessible way to develop skills and knowledge. Investing in learning is key to our business, and we’re looking forward to seeing the impact this platform has on our team!
Priya Sathyan, Operations Manager at Coversure London East
Comprehensive curriculum
Powered by Zing365, Coversure Academy offers an extensive library of content curated to meet the unique needs of regulated insurance brokers, with courses on:
- Governance, Risk & Compliance
- General Insurance
- ESG & Sustainability
- Business Skills & Personal Development
- Leadership & Management
To ensure a consistent and effective learning experience, Coversure Academy features designated learning pathways for specific roles:
- Account Handlers
- Account Executives (6-12 months experience)
- Account Executives (12+ months experience)
- Franchisees
- Managers
The interfaces are very user friendly, which is particularly helpful for those new to the industry who are trying to develop their knowledge, as well as those more experienced who want to delve more into a specific topic.
Luke Walsh, Director at Coversure Wilmslow
Looking to join a network with the right people support?
Take a look at our other member benefits:
Market Access
Access an extensive panel of insurers, schemes and potentially enhanced terms.
Accounts
Streamline client money management, reconciliation and financial processes.
Acturis
The tools and insights to help you run and grow your brokerage.
Risk & Compliance
FCA-compliant support, regulatory guidance, monitoring and training.
Business Development
Strategic guidance and support for growing brokerages.
Marketing
Generate leads and grow your insurance brokerage with marketing support.
HR
HR, recruitment and people support for growing insurance brokerages.
Unlock the full potential of your brokerage
Whether you’re launching a new venture or scaling an established firm, Jensten Network provides everything you need to run a successful, profitable and resilient brokerage.
From market access to compliance, from back‑office support to helping you plan your long‑term exit, we’re here to help you build a business you’re proud of, today and for the future.
